Shipping and Delivery Information



Click Here to find out how COVID-19 Restrictions are impacting our delivery services.

We have a stock location section on our product pages which details the location of a stocked item after you select your size option, this appears below the size selection boxes and above the add to cart button on every product page.

  • Items located in Sydney or Melbourne will be posted within 1 business day of receiving your order.
  • Items located with our overseas supplier will take 4-7 days to arrive from overseas before we can post your order. Occassionaly the delay may be 5-10 days if there are significant COVID-19 impacts on the network.

Please allow 10 days for your shipment email before contacting us for further updates. If your item is coming from the US Warehouse, your order will continue to process without any further email updates whilst we get your item from the US and process it in our Sydney warehouse. 
You will recieve your next update when your order has been packed and posted by us. This will be a Shipment Confirmation email with Aus Post tracking reference. The latest Aus Post transit times can be found on their website:

All orders are sent with Australia Post and include tracking and signature on delivery as standard. Australia Post Express is an additional $11.

Select a convenient and free local collection point at more than 4,500 locations Australia-wide including Post Offices, 24/7 Parcel Lockers, supermarkets and pharmacies with Australia Post Collect. In the checkout, choose the “Collect” option and type in your suburb to see an available list of locations near you. Your order will be delivered to your chosen location and you’ll receive an email or text notification when it is ready to collect.

All International orders are sent with Express International with signature.

Tip: To request authority to leave, View Cart and add Order Comments.

Disclaimer: We are not responsible for stolen packages or packages delayed in transit. Our Australia Post contract does not provide insurance cover for packages that are lost, stolen or damaged in transit.

We currently ship to the below countries and zones.

Zone 1: New Zealand

Zone 2: Asia Pacific Bangladesh Korea, Republic of Papua New Guinea Brunei Darussalam Lao People’s Democratic Republic Philippines Cambodia Macao Pitcairn Islands China Maldives Samoa Cook Islands Malaysia Singapore East Timor / Timor Leste Marshall Islands Solomon Islands Fiji Micronesia, Federated States of Sri Lanka French Polynesia Myanmar Taiwan Guam Nauru Thailand Hong Kong Nepal Tokelau Islands India New Caledonia Tonga Indonesia Niue Tuvalu Japan Northern Mariana Islands Vanuatu Kiribati Pakistan Vietnam Korea, Democratic People’s Republic of Palau Wallis and Futuna

Zone 3: US & Canada Canada United States United States Minor Outlying Islands

Zone 4: UK & Europe Albania Germany Portugal Andorra Greece Romania Austria Hungary Russian Federation Belgium Iceland Serbia Bosnia and Herzegovina Ireland Slovakia Brazil Italy Slovenia Bulgaria Kosovo, Republic of South Africa Croatia Macedonia, the Former Yugoslav Republic of Spain Cyprus Malta Sweden Czech Republic Monaco Switzerland Denmark Montenegro Turkey Estonia Netherlands Ukraine France Norway United Kingdom Finland Poland