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Shipping and Delivery Information

Shipping & Delivery

We are still shipping items from our Australian warehouse as current government restrictions allow warehouse and logistics operations to continue as normal and Australia Post are still trading.

As of March 24, all imported stock from USA warehouse has been removed from immediate sale. We are setting up a pre-order system for these items.

All remaining products online are available in our Sydney warehouse and will ship within 1 business day under the current circumstances. If the government introduces further restrictions that may impact on our fulfilment we will notify you immediately.

COVID-19 Update:

All orders for imported items from Pleaser USA, California placed after 15th March are currently on hold. Pleaser USA has temporarily suspended operations while they await further clarifications on their exemptions to trade during the COVID-19 restrictions. All customers with existing orders have been contacted directly via email and explained the options available to them.

All items from Pleaser USA, California will move to a PRE-ORDER status and ship on the next available day when services resume normal operation in the USA. Please note that this is dependent on health and safety requirements of workplaces during the COVID-19 Pandemic. Your order may delayed weeks or months. We will continuously update you as information becomes available.

 

Australia & New Zealand

As of 23rd March 2020 we have made some changes to our shipping fees.

The FREE shipping threshold is now $100 (previously $50.00).

Australian Charges for orders under $100.

  • $9.95 per order for Australia Post eParcel Standard 
  • $14.95 per order for Australia Post eParcel Express

New Zealand Charges for orders under $100

  • $19.95 per order for International Express Air (EMS)

    Other Countries (Worldwide Delivery)

    We no longer offer worldwide shipping as of 23 March 2020 due to COVID-19 Pandemic. We hope to restore this service as soon as possible.

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