At Shoe Me we want you to have the best experience shopping with us possible! That's why we offer FREE UNLIMITED RETURNS* for exchange or store credit and an easy online process that takes less than 3 minutes. *Some conditions apply, see full details below in our Return Policy.
In a rush to get something else? We also offer instant exchange! Need help? Contact Us
If you don't love it, we want to fix it! To get started you'll need your Order ID (found on your order confirmation or shipping confirmation email) and customer email address (where we've been sending you order updates).
Ready? Let's get started!
If you are looking to return or exchange your order for whatever reason, we're here to help! You can return your product for store credit, an exchange, or a refund to the original payment method.
Please be aware that: