We will be taking a short holiday break from Sunday 21 January to Friday 26th January inclusive.
Orders will still be shipped per normal by our warehouse team in Sydney.
Customer service however will be limited during this time. Please allow 12-24 hours for a response to any messages. If your enquiry is an emergency, please leave a message with our receptionist on 1300 00 7463.
Some handy links:
If you need to return your item for any reason - https://shoeme.com.au/returns
Please note, unless your item is faulty, we don't refund back to your payment method. For returns for any other reason, returns are refunded as a Gift Card for our online store. Gift cards can be used for any item online and have no expiry.
If you have questions about shipping times - https://shoeme.com.au/pages/shipping-info
Please note there will be no deliveries or shipments on Friday 26th January due to Australia day public holiday.
We thank you for your support and understanding.